Jules sits shoulder to shoulder with their customers to get first hand feedback on the use of the system and the interaction within the market and financial processes. In cooperation with our customers and their IT departments, (new) solutions and improvements are continuously implemented in the system.
We start off by understanding your business by working together with you and your IT departments via our standardised processes beginning with an in person on site kickoff meeting
We advise you and your business on how to use our bespoke and off-the-shelf products before you make your selection
We integrate your new platform into your existing IT infrastructure
We train you and your colleagues to use the platform and its functionalities
Congratulations! Your platform is now live and ready for use by you and your customers
We provide continuous support after the launch of your platform as well as offer any help in future development
The first stage in our consultancy process will begin with an organisational assessment where we will work to understand you and your company. This is an integral portion which will advise us on how best we can move forward with you. Here we will provide overview of our products, outline a potential implementation plan and answer any questions you may have. This is also important for us to know your level of preparedness in regards to resources such as your current IT systems and number of team members available. We are more than happy to do this with you on a call but feel free to request a compatibility check below which will be sent via email. Our Proof of Concept (POC) can also provide an interim step that we can guide you through in no time.
We offer a host of off the shelf products to help Energy Suppliers administer their energy contracts which we will use to form the basis for your specific trading application.
To ensure we build your dream platform, we work with you to identify the specific requirements we may not already have as an off the shelf. Our engineers will be able to build your own bespoke platform from the ground up tailored to your module choices. All you need to do is present us with your idea.
We integrate your new platform into your existing IT infrastructure using your choice of one of our low or high level integration options.
We will provide an implementation plan with all the important milestones to ensure a successful delivery.
We provide virtual training sessions by a Jules account & developement team member who will be there to teach you everything you need to know about your new platform as well as provide materials for you to keep.
We stick around to offer support and answer any questions you may have. We provide you with a hands on team who are ready to answer any queries or difficulties you might experience with the platform.
We also work with you on any future developments you might think of to ensure we are continuously improving your platform.
We stick around to offer support and answer any questions you may have. We provide you with a hands on team who are ready to answer any queries or difficulties you might experience with the platform.
We also work with you on any future developments you might think of to ensure we are continuously improving your platform.
